Terms and Conditions

Last updated: [ 29/6/2025]

Welcome to Natural Bahrain!
These Terms and Conditions outline the rules and regulations for the use of our website and services available at https://natural.bh.

By accessing or using this website, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our website.

1. Introduction

Natural Bahrain is an online store based in the Kingdom of Bahrain that sells skincare, beauty, and wellness products made from natural ingredients. These Terms govern your use of our website and all services provided through it.

2. User Responsibilities

By using this website, you agree to:

Be at least 18 years old or use the site under the supervision of a parent or legal guardian.
Provide accurate and complete information during checkout or account creation.
Not misuse the website or engage in any fraudulent or harmful behavior.
Maintain the confidentiality of your account credentials and accept responsibility for all activities under your account.

3. Payment & Billing

We accept secure online payments via:

Credit and debit cards (Visa, MasterCard)
BenefitPay
Apple Pay (if available)
Cash on Delivery (COD) – available within Bahrain only

All payments must be made in Bahraini Dinar (BHD). We reserve the right to change pricing or discontinue products at any time without prior notice.

4. Shipping, Returns, and Refunds

Shipping

We deliver across the Kingdom of Bahrain. Orders are typically delivered within 1-3 business days.
Delivery charges may apply and will be displayed at checkout.

Returns & Refunds

Due to the nature of personal care and beauty products, we do not accept returns or exchanges unless the item is received damaged or incorrect.
If your order arrives damaged or you receive the wrong product, please contact us within 24 hours of delivery with photos and order details.
Refunds (if approved) will be processed within 7 business days to the original payment method.

5. Intellectual Property

All content on this website — including logos, product images, graphics, text, and designs — is the intellectual property of Natural Bahrain or its content suppliers and is protected under Bahraini and international copyright laws.

You may not copy, reproduce, republish, or exploit any content for commercial use without our prior written consent.

6. Privacy & Data Handling

We are committed to protecting your privacy. By using our website, you agree to our [Privacy Policy] (if available).
We collect only the necessary personal data (such as your name, contact info, and shipping address) to fulfill your orders. Your information is never shared or sold to third parties, except as required to process your order or by law.

7. Limitation of Liability

Natural Bahrain shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
We do not make medical claims about our products. Please consult a healthcare professional before using any skincare or wellness products if you have specific concerns or allergies.

8. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the website signifies your acceptance of any modified terms.